Returns & Exchanges
At Vue, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin or routine, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all safety seals are intact for hygiene-sensitive products.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing